Entertainment Man Podcast. A fun CEO shares 10 secrets to promote morale.
Entertainment Man Podcast is the OFFICIAL Podcast of the Founder and Owner of ChrisBOnTheWeb which is 100% Raw and Real and nothing is hidden. He will talk about various types of topics, including past projects that he did on YouTube and including past Podcasts! He also does interviews quite often but when there isn't an interview, he is there to give you some help with YOUR content. You can also find his podcast on YouTube in video format as well!
In today's episode, I talk to and interview a BPO call center CEO Richard Blank
We talk about his Call Centre, Conflict Management strategy, phonetic micro expression reading for mastering verbal signs and the Famous Boomerang Technique.
Small Production Note: My closing got cut off at the end, my apologies, I'll fix it for next time around.
Chris created ChrisBOnTheWeb more for himself, as a solo project with some help. Larry and Justin jumped on over with him along with The Entertainment Man Talk Show which only lasted only almost 7 months when it went on Hiatus as of after filming the Season 6 Finale. While the hiatus happened, Chris created Everything About Reality TV Podcast which had Hells Kitchen, Survivor, Amazing Race and Big Brother Canada which went to the Audio ONLY side of things later on. Also Chris did vlog style kind of videos for just over 700 consecutive days or tries to. He also had a ChrisBOnTheWeb Behind The Camera like he did on the previous team. End of June 2016, ChrisBOnTheWeb (Chris) decided to part ways from YouTube for the first time.
ChrisBOnTheWeb (Podcast Era 2016 - PRESENT)
He took the summer off and returned to Everything About Reality TV to Audio ONLY and ran all the way to end of June 2020 as he announced he was finished with Reality TV Podcasts all together in general. He covered shows like Survivor, Amazing Race, Amazing Race Canada, Big Brother, Big Brother Canada and Music City between it's run. June 2018 Chris & Larry made the announcement that they were doing a Collaboration Podcast called Power Rangers Collaboration Podcast which is still in the active projects list since June 2018. The collab was under the name The CBOTW Show from 2018 - 2019 then on it's own like it is to this day. March 8th, 2020, he started up Entertainment Man Podcast which is currently still in it's run. in 2022 he also added Entertainment Man to YouTube and he became active on YouTube once again after 6 year absence or retirement from the platform. Everything About Reality TV ended it's run at the end of June 2020. Power Rangers Collab saw it's end of it's run June 3rd, 2023. The CBOTW Show tried to return in 2021 & 2022 but because of some things that went on behind the scenes, the podcast went on hiatus up to the announcement of it's returning and now active as of June 3rd, 2023 on AUDIO Only.
Chris- Founder/Owner/Content Creator: Chris created ChrisBOnTheWeb IN 2014 & is the Founder/Owner/Content Creator. He currently has 3 shows, Entertainment Man Podcast; Power Rangers Collab & The CBOTW Show. When not working on content he plays video games and spend time with family and friends.
alternatetext Brianna- Community Manager (On Leave): Brianna was once the Community Manager for ChrisBOnTheWeb to help him with emails, Facebook Fan Page/Group posts and message and anything he may need. When not helping she is a graphic designer & is seen doing graphics for CBOTW from time to time. She is currently on a Leave of Absence.
alternatetext Joe- Admin/Acting Community Manager: Joe is no stranger to ChrisBOnTheWeb as he was involved with Chris's former team and has been on and off active with the CBOTW Community but continues to be active in the community. When not helping he build's website for a living. He is currently an "Admin" and Acting Community Manager for ChrisBOnTheWeb.
alternatetext Larry- Senior Producer/Co-Host: Larry was part of ChrisBOnTheWeb as Chris's Camera Man from 2014 - 2016 as part of The Entertainment Man Talk Show; Was Exec Producer/Co-Host of Power Rangers Collab from 2018 - 2023 and now the Senior Producer/Co-Host of The CBOTW Show. He has the longest CBOTW tenature next to Chris and Joe.
alternatetext Jeff- Intern: Jeff is no stranger to ChrisBOnTheWeb as he was part of the Moderator Team of The Video Projects Team and is an Intern and helps around the Community when he cans, Moderator for the Fan Page and Staff for the Discord Community. On his spare time he likes to play a various video games and post some of those videos to his YouTube Channel.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.
Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
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