If nobody comes back the next day to work, than a mean CEO does not have a company nor leverage!

richard blank
richard blank

Don Williams: How can we support you? Yeah, what, what can we do for you?

Richard Blank: Huh? Once again, just sharing ideas on your show today has been fantastic, and just following your works there. But if anybody wants to come visit me in Costa Rica, that'd be great. I have a lot of suggestions for you.

Don Williams: I'm coming. , I'm coming. Yeah. I don't speak idly.

I'm coming. So,

Richard Blank: so my main thing on your platform is just to let people know, not to be footloose and fancy free, but if you do have a. If you do have these intuitions and you have something that is pulling you towards something, I think you should follow through on it. Maybe not 100%. Maybe dip your toe and test it to see if there's a positive reinforcement there.

And then also, maybe not just to chase money, because as well as I am

Like for 10 minutes, embarrassing the daylights out of 'em because it's just paying it forward. And even at my high school, which was the ones that really encouraged me to study these languages, I, I set up a second language scholarship. I've been doing this for the last six years, so a senior that graduates, I'll pay for their books there freshman year.

And so for me, I, I, I love giving back to those that gave me momentum. I really believe in. So as much as people work at this company, they're working with me, they're not working for me because check it out. If nobody comes back the next day, I don't have a company. It's like that kid at Chuck E. Cheese with no friends on his birthday.

Don Williams: There you go. Love that. Okay, well I think we're at the finish line, young man. I have so enjoyed having you on the show and I reserve the right to recall the witness. I want you to come back and we'll do it again and we'll talk about something else. Richard, thank you so

Richard Blank: much. Had the best time, Don. Thank you.

The Proven Entrepreneur podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. Don Williams discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation, phonetic micro expression reading.

Richard joins The Proven Entrepreneur to talk about his inspiring entrepreneurial journey. Learn why he wanted to pursue call centers and his unique cultural approach to this business. Discover how you can become a transformational leader just like him in this informative conversation. Richard Blank flew overseas to teach English at Costa Rica’s Call Center. Little did he know he would become the CEO of that very call center. This position pushed him to take some time to learn the ins and outs of the business. He got to know each and every agent personally. Most importantly, he created a great working culture for everybody. Figure out how he did these things today!

The Proven Entrepreneur podcast is to help others, help others. Most of the time Don fulfills that mission in a business environment. He helps people grow sales, improve customer experience and company culture and lead like rock stars.Don Williams hosts the Proven Entrepreneur Show. Don’s guests are Proven Entrepreneurs who share their real-life success stories. Their stories will inspire you. And their experiences will help you and your business be more successful.Don has helped 100’s of Companies with Marketing, Sales, Customer Experience, Culture and Leadership. The simple formula for success is:Ask for Help,Learn Something New,Act on What You Learned. Don can help you and your business too!

Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.

#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #Theprovenentrepreneur

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