Lead Generation Strategies Podcast. #1 secret in using an outbound lead provider to scale telesales!
This is an interview with Richard Blank, CEO of Costa Rica’s Call Center, which is an outbound lead services provider BPO (Business Process Outsourcing) company. Discover example benefits of a lead generation outbound call center, job opportunities for those living or looking to move to Costa Rica, and an insight into some of the processes.
Hi! I’m Joey, founder of EnFuegoMedia and LeadGenerationSEOServices.com. I use my connections, special deals, and strategies with major media sites to help businesses like yours get seen and get new clients in a less stressful yet highly profitable way.I cover businesses like yours for a variety of reasons including how they have responded to the current crisis, the quality of their services, and publish hyper local ads in major publications to bring more clients.In fact, ensuring you get a clear benefit from this media coverage is our top priority.Our team consists of writers, developers and advertising professionals that have helped hundreds of businesses get more clients, patients and customers in a variety of industries.We help you to reach your best clients by crafting meaningful hyper-local ads and media coverage. If there’s a service you offer in a specific location, neighborhood or region, we help you get seen.If your business is a good fit, we will be able to get hyper local ads and content on sites like NBC, local Fox and CBS sites, Google, YouTube, podcast sites, and hundreds of other brand name sites.Before I can move ahead I will of course first need to confirm some details to get an understanding of your business to see if we can help increase your exposure.
Here are the questions Richard answers in this interview:
- What does Costa Rica’s Call Center do? - What’s the biggest problem that you solve for your clients? - What makes Costa Rica’s Call Center special or unique? - Who’s your ideal client? - How do your clients typically connect with you and then how do you market to them? - What are some of the tactics and strategies you use to get around gatekeepers? - What do you look for in hiring a call center agent? Do you start from scratch or are you looking for a particular personality? - What top challenge or two challenges are you experiencing in the call center business that maybe somebody in my network or myself could possibly help with? - Where can people find you if people wanted to reach out?
Richard Blank Costa Rica's Call Center Interview 2022-06-01
[00:00:00] Joey Myers: Hello, and welcome to the Lead Generation Strategies podcast, here with me today is Mr. Richard Blank and we'll be talking about call center. [00:00:15] This is costaricascallcenter.com and that is Rica’s with an S at the end. So not Costa Rica call center, Costa Rica’s with an S cause that's a possessive, I think on that side of it. [00:00:27] Richard, first, I want to welcome you to the show. [00:00:30] Richard Blank: It's great to be here, Joey. I can't wait to talk to you and your audience on lead generation strategies. I got a ton of stuff to share with you today. [00:00:37]
Richard’s vision quest journey is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
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