⁣POTSIE from HAPPY DAYS knows that Costa Rica's Call Center 50's cafe is better than ARNOL

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richard blank

"Hi there. This is Anson Williams. You remember me as Potsie from Happy Days." The video begins with a blast from the past moment from a classic TV star. Anson William Heimlich is an American actor, singer and director, best known for his role as gullible but well-intentioned singer Warren "Potsie" Weber on the television series Happy Days (1974–1984),

"Well, I love to wish COSTA RICA'S CALL CENTER a very happy twelve year anniversary." Williams is the author of Singing to a Bulldog: From Happy Days to Hollywood Director, and the Unlikely Mentor Who Got Me There. Both published books document his personal journey, success and endurance in one of the most competitive industries. Naturally, Potsie can appreciate what it takes to last more than a decade in the BPO industry nearshore.

"That's like, 12 fabulous great years." Long term commitments and loyalty are subjects that Potsie has a master's degree. Williams was one of the few to remain through the entire run of the series. In 1972, Williams scored the role of a lifetime when he landed Potsie Weber in a segment of the comedy-anthology series Love, American Style titled "Love and the Happy Days", which also featured the young Richie Cunningham (Ron Howard), Richie's mother Marion (Marion Ross). The brand new comedy series' first season had Williams receive the second billing after Howard for which he was nominated for the Golden Globe Award for Best Supporting Actor – Series, Miniseries or Television Film.

The personal shout out takes an upward turn when a one in a million idea is mentioned, "In fact, if we were to reboot HAPPY DAYS, I would like to film it at the COSTA RICA'S CALL CENTER. Why???" POTSIE joined his fellow Happy Days cast members for two reunion specials: The Happy Days Reunion Special (1992) and Happy Days: 30th Anniversary Reunion (2005).

"Well, they got this amazing art deco building" .Obviously, Potsie has good taste and style while looking for new locations to film. Despite his success as a director and producer, Williams has occasionally returned to his work on Happy Days in retrospective ways. He played himself in a 1996 Happy Days-themed Boy Meets World episode (which also featured former cast mates Tom Bosley and Pat Morita).While directing a 2003 episode of Sabrina the Teenage Witch titled "Sabrina in Wonderland", he appeared as Potsie in a fantasy sequence.

The gang on Happy Days would not be complete without some retro gaming after school. Potsie mentions that we have, "11 pinball machines." The famous 1973 Bally’s “Nip It” pinball machine played a big part in the TV series. The bally classic was the pinball machine Fonzie, Richie Cunningham and the whole gang played in Arnold’s Diner. “Nip It” more or less was featured on one episode when the local vendor made the big mistake of replacing it with a different Bally from 1973 Time Zone. All heck broke loose in Arnold’s and Nip It was brought back and remained there happily ever after until the last show. COSTA RICA'S CALL CENTER boasts the largest collection of vintage pinball in Central America. An impressive row of classic American pinball machines on free play for TELEMARKETERS. A gamification culture was created BY RICHARD BANK and is the only known retro video arcade game room for employees in Latin America.

"A 50's cafe that is cooler than ARNOLD'S." Williams is also a businessman. In 1987, fellow Happy Days cast member Al Molinaro and he opened a chain of diners called Big Al's. Unfortunately, the business went defunct. Yet, Potsie can appreciate a cool hangout with amazing double cheeseburgers and thick malt shakes!

"and a jukebox arcade. " A beautiful 1953 Seeburg HF 100G was always playing at Arnold's. Fonzie would turn the jukebox off and on by punching it in the right spot. This ability is known as the "Fonz Touch" or the "Fonzie Bang" and was a classic moment in every episode that ended with another beautiful girl in his arms on the dance floor.

"And for all your VIPs, guess what? A vintage Mercedes Limousine just for you." The gang were shown in a 1929 Ford Hi-Boy Roadster while crusin for girls. Potsie knows that a smooth ride makes all of the difference when riding with the coolest kids in class.

The video winds down with one final bit of encouragement, "Well again, happy 12 year anniversary COSTA RICA'S CALL CENTER and I wish you 12 more!"


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