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Scalable Call Center Sales Podcast Richard Blank from COSTA RICA'S CALL CENTER

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richard blank
richard blank
02/23/22

SCCS-Podcast-The Art and Science of Call Center Success, with Richard Blank from Costa Rica's Call Center - Cutter Consulting Group

The Art and Science of Call Center Success, with Richard Blank from Costa Rica’s Call Center

What does it take to build a successful BPO company? How successful are you with your agents?

In running a call center, make sure you got the right people on the bus, and if you do then find the best seat for them.

In this episode, Richard Blank and I, talk about his experiences in developing and building call center reps in Costa Rica and creating one of the largest call centers in Central America.

Learn more about leadership, strong corporate culture, outsourcing, and becoming successful in the call center space.

https://lnkd.in/gXuvGpBG

https://www.cutterconsultinggr....oup.com/podcast/043-

www.costaricascallcenter.com

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