The Do Zone Podcast with Josh Thomas. How to read the room while in the dark by Richard Blank.
If you’re a busy entrepreneur who’s looking to get more stuff done in less time, grab something to take notes with and follow along as we discover lessons from some of the world’s most productive small business owners. Discover how to overcome your fears and anxieties and take purposeful, impactful action. If you’re tired of being stuck where you’re at and determined to break through that barrier in front of you, this is the place to be.
Josh is a serial entrepreneur and business consultant who lives in Austin, Texas.For Business Owners and EmployersLearn how to increase the production of your business and have a positive impact on revenue and profit growth without touching sales or marketingBuild a work place environment that facilitates optimal performance for each and every employee, so you can maximize production and minimize wasted time and payroll.Discover how your business actually solves problems for its customers and clients, so you can serve them better and more efficiently, and build new, highly profitable products for them.Set agendas, targets, and deadlines that work for you and your employees, so you can all move forward at the correct pace, not just “as fast as we can.”Understand your specific role as a leader AND member of your team, so you can empower your employees to help you build your business to massive success.If you host, own, or control a group of 100 or more entrepreneurs, business owners, or employees, and you think they could benefit from getting more stuff done in less time, let’s talk.If you have a mastermind, networking group, large company, or an online or in-person community of any kind, let’s talk.I’m Josh Thomas, a 15+ year, battle-hardened entrepreneur and small business consultant. I’ve spent my entire career constantly chasing after the ultimate balance of time and value. Join me and shave years off your timeline to progress and results as we discover how to become the most elite versions of ourselves.I’ll share every single insight, tip, trick, tool, and resource with you both from what has worked for me before, and what I discover anew. And along the way, we’ll each get to know some of the best in the business and learn from them too!Starting a call center in Costa Rica as an American Ex-patriate, Richard has dissected hundreds of thousands of hours of sales conversations. In this episode, he breaks down a concept he calls micro-expression reading and how it can completely change the way you approach sales forever.Richard’s vision quest journey is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.https://costaricascallcenter.c....om/en/outbound-bpo-c #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Leadgeneration #Appointmentsetting #thedozone